Contact us
The Letterbox Club is based at:
Booktrust
Book House
45 East Hill
London
SW18 2QZ
Our main reception phone number at Book House is: 020 8516 2977.
Please call us between 10.00am and 4.00pm, Monday to Friday.
Outside these hours, please leave us a message and we will respond to your query within 24 hours.
Letterbox Club personnel
St
eve Rusbridge
Operations Coordinator, Letterbox Club
stephen.rusbridge@booktrust.org.uk
020 8516 2967
Leanne Cobb
Project Manager, Letterbox Club
020 8516 2993
Marian Keen-Downs
Head of Sector, Children & Young People
020 8875 4822
Rose Griffiths
Senior Lecturer in Education
School of Education
University of Leicester
21 University Road
Leicester LE1 7RF
Photos of the Letterbox Club team were taken at the launch of Letterbox Club Green, Portcullis House, Westminster, 7 September 2011.
Feedback and complaints
Providing excellent customer service is important to Letterbox Club. If you are unhappy about anything relating to the programme then we want to hear about it, so we can resolve any issues as quickly as possible and reach the best possible outcome.
Feedback is always welcome as we regularly review the programme to keep it vibrant and exciting and offer as efficient a service as possible. We are always grateful to hear from people who are willing to take the time to help us improve.
Please contact Steve Rusbridge in whichever way is most convenient to you – via phone, email or post (see details above).
Press enquiries
For all press enquiries, please email Rosi Crawley or call 020 8875 4583.
